Meeting etiquette is dead. Long live meeting etiquette!How to be more mindful with you and your colleagues precious 8 hours in a day 🚀Feb 4Feb 4
What’s it like designing services as a start up, verses designing in larger established…I’ve been reflecting on my experience recently, comparing how I design services when I’m working in a small start up, verses how I work…Mar 24, 2023Mar 24, 2023
Finding product-market fit is like making jam‘The Jam’ is a useful metaphor when building a compelling product that people love.Feb 9, 2022Feb 9, 2022
Looking after your team mental health while building a start upWhile we focus on creating a digital product to improve people’s mental health, it’s important to create a healthy work environment for…Aug 13, 2021Aug 13, 2021
Lessons from building a venture capital backed business in 12 weeksI met my co-founders, thought up a business idea, and gained pre-seed investment in 12 weeks. This is what I learned.Jan 28, 20211Jan 28, 20211
Does your file organisation allow for team collaboration? 📂Rate yourself to find out what kind of file organiser you are. You could win Chief of the Files.Aug 27, 20201Aug 27, 20201
Published inSainsbury’s Customer Experience DesignSwitching from Service Design to User Experience DesignI recently switched from a service design role to a user experience design one. I felt frustrated with the lack of implementation in…Aug 24, 20202Aug 24, 20202
Why do my service design projects fail?My least successful projects have 4 things in common.Dec 18, 20193Dec 18, 20193